Managing Expectations
People seem to toss around the phrase "Under-promise, over-deliver" as a strategy way too much, without really thinking it through. It actually can be a good strategy, and Crystal (Smith)…
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People seem to toss around the phrase "Under-promise, over-deliver" as a strategy way too much, without really thinking it through. It actually can be a good strategy, and Crystal (Smith)…
Does this frustration sound familiar? You work really hard to run a business that provides a great service to your community, but you continue to receive criticism about HOW you…
Does your organization have an official presence on social media? You might be surprised to find what you think is the answer to that question may not be true… Crystal…
Your organization probably has an action plan for what to do during a crisis… but do you have a plan for communicating during such an event? If so, where is…